Have a question about our hair salon services in Cary, NC? Browse our most frequently asked questions below. If you do not see your question answered here, please contact us or call (919) 803-9561.
General Questions
Where is Milk + Honey located in Cary?
Milk + Honey The Hair Lounge is located in McGregor Village at 107 Edinburgh South Drive, Suite 100, Cary, NC 27511. We are in the heart of Cary, just minutes from Apex, Morrisville, and Raleigh. McGregor Village is easy to find with ample parking available right outside our door.
How do I book an appointment?
You can book your appointment online through our Vagaro booking page or call us at (919) 803-9561. We recommend booking in advance, especially for color services and hair extensions, as our stylists’ schedules fill up quickly.
What should I expect at my first visit?
At your first visit, your stylist will start with a thorough consultation to understand your hair goals, lifestyle, and maintenance preferences. We will assess your hair’s current condition, discuss realistic expectations, and recommend the best services for you. Please arrive with clean, dry hair unless your stylist has instructed otherwise. New client appointments typically include a little extra time for this consultation.
Do you offer gift cards?
Yes! Gift cards are available for purchase at the salon or through our online booking system. They make a perfect gift for birthdays, holidays, weddings, or any special occasion. Gift cards can be applied toward any service we offer.
Hair Extensions
What type of hair extensions do you use?
We specialize in hand-tied and tape-in hair extensions using premium hair from trusted suppliers like Harper Ellis Hair Co. Hand-tied extensions are our most popular method because they lay flat, feel lightweight, and blend seamlessly with your natural hair. Tape-in extensions are a great lower-maintenance option that works well for adding volume and subtle length.
How much do hair extensions cost in Cary NC?
Hair extension pricing depends on the method, length, and number of wefts or packs needed. Hand-tied extensions start at $275 per weft for 14-inch hair and go up to $450 per weft for 24-inch hair. Most clients need a minimum of 2 rows (5-11 wefts total). Tape-in extensions start at $280 per pack for 16-inch hair. A consultation ($75, applied to your deposit if you book within 7 days) is required so we can give you an accurate estimate based on your specific hair goals. Visit our extensions page for full pricing details.
How do I care for my hair extensions?
Proper care will keep your extensions looking beautiful and extend their lifespan. We recommend using sulfate-free shampoo and conditioner, brushing gently with a loop brush or wet brush starting from the ends, and sleeping with your hair in a loose braid or ponytail. Avoid applying conditioner or oil directly to the bonds or tape. Your stylist will give you a personalized aftercare guide at your installation appointment. Move-up appointments are typically needed every 6 to 10 weeks.
Hair Color Services
What is the difference between balayage and highlights?
Balayage is a hand-painted technique where color is swept onto the hair surface for a soft, gradual, sun-kissed effect. The result grows out naturally with no harsh lines, meaning less frequent touch-ups. Traditional foil highlights use foils to isolate strands and create more uniform, consistent lightening from root to tip. Both techniques are beautiful — balayage gives a more lived-in, low-maintenance look, while foil highlights create more contrast and brightness. During your consultation, your stylist will recommend the best technique for your desired result. Learn more on our balayage page or foil highlights page.
How often should I get my hair colored?
It depends on the type of color service. Root touch-ups for single-process color are typically needed every 4 to 6 weeks. Balayage and ombre can last 3 to 4 months between appointments because they grow out gracefully. Foil highlights usually need refreshing every 6 to 10 weeks depending on how much contrast you prefer. Fashion colors (vivids, pastels) may need more frequent maintenance. Your stylist will create a personalized maintenance schedule at your appointment.
How do I prepare for a hair color appointment?
For the best results, arrive with unwashed hair (1-2 days without washing is ideal) as the natural oils help protect your scalp during the coloring process. Avoid using heavy styling products like dry shampoo or hairspray before your appointment. If you have previously colored your hair at home or at another salon, let your stylist know during your consultation so they can plan accordingly. If you are a new client, your first color appointment may include extra time for a consultation and strand test.
Can I get a keratin treatment with colored hair?
Yes, keratin treatments are safe for color-treated hair and can actually help seal in your color and extend its vibrancy. However, timing matters. We recommend waiting at least 2 weeks after a color service before getting a keratin treatment, or having the keratin treatment done first and then waiting 2 weeks before coloring. Your stylist will help you plan the ideal sequence. Visit our keratin treatments page for more details.
Smoothing Treatments
How long does a Brazilian Blowout last?
A Brazilian Blowout typically lasts 10 to 12 weeks, gradually fading with each wash. Results can vary depending on your hair type, how often you wash your hair, and the products you use. Using sulfate-free shampoo and conditioner will help extend the life of your treatment. Many clients schedule their Brazilian Blowout every 3 months to maintain consistently smooth, frizz-free hair. Learn more on our Brazilian Blowouts page.
What is the difference between a Brazilian Blowout and a keratin treatment?
Both treatments smooth and reduce frizz, but they work differently. A Brazilian Blowout coats the hair with a liquid keratin solution that is sealed in with a flat iron, providing immediate smoothing results that last 10-12 weeks. A keratin treatment penetrates deeper into the hair shaft for more intensive straightening and smoothing that can last 3-5 months. Brazilian Blowouts are better for clients who want frizz control while keeping their natural texture, while keratin treatments are ideal for those seeking more dramatic straightening. Your stylist can recommend the best option during a consultation.
Haircuts
Do you offer men's haircuts?
Yes! We offer men’s haircuts at Milk + Honey. Our stylists are experienced in a variety of men’s styles including classic cuts, fades, textured crops, and longer styles. Men’s haircuts include a consultation, precision cut, and style. Visit our haircuts page for more information.
Do you offer children's haircuts?
Yes, we welcome children at Milk + Honey. We offer haircuts for kids and teens in a comfortable, friendly salon environment. Our stylists are patient and experienced with younger clients. We recommend booking during quieter hours for the most relaxed experience.
Bridal & Special Occasions
Do you offer bridal hair packages?
Absolutely! We offer comprehensive bridal hair services including trials, day-of styling, and packages for the entire bridal party. We recommend booking your bridal trial 2 to 3 months before your wedding date so we can perfect your look. Our stylists specialize in elegant updos, flowing waves, braided styles, and everything in between. We can also coordinate hair extension installations before your big day for added volume and length. Visit our bridal hair page for details or contact us to discuss your wedding plans.
Products & Aftercare
What products do you use and recommend?
We use and recommend professional-grade products that are best for your hair type and the services you receive. Our stylists will recommend specific products during your appointment based on your hair’s needs. For color-treated hair, we always recommend sulfate-free shampoo and conditioner to preserve your color. For extension clients, we carry products specifically formulated to be safe for bonded and taped hair. Ask your stylist about our retail products during your next visit.
How long does a balayage appointment take?
A balayage appointment typically takes 2.5 to 4 hours depending on the length and thickness of your hair, your starting color, and your desired result. First-time balayage clients or those making a dramatic change should expect to be in the chair longer. The appointment includes a consultation, application, processing time, toning, and a finishing blowout or style. Your stylist will give you a more accurate time estimate during your consultation.
Still Have Questions?
We are happy to help. Reach out to schedule a consultation or ask us anything.